TrueView™

The Internet, with its myriad of applications, is constantly evolving. Static landing pages have given way to complex web application stacks, and static HTML pages have been replaced by, or augmented with more interactive "Rich Internet Applications" (RIAs), to provide more business value via a much more dynamic user experience. Every step in the evolution of these complex web technologies has been focused on delivering a better experience to end users.

Every increase in functionality brings with it new complexity, and an increase in management challenges. Previous generations of systems management tools monitor individual silos of infrastructure for availability and performance, but their narrow focus leaves you without a holistic view of real user transactions. When one tool tells you that everything is ok for a particular area, how do you know another is not having problems? Most importantly, if there are problems, how are they impacting end user performance?

Designed specifically for Web applications and services, TrueView resolves the management problem. It's the only technology that maps the dynamic relationship between Web applications and the infrastructure components that support them.

Based on the Symphoniq TRUE (The Real User Experience) platform, TrueView's user-centric monitoring perspective starts when a page or object request is made from a browser or AJAX, Flash or Silverlight-based Rich Internet Application (RIA). If the request matches the criteria that your IT or business units have designated as important to monitor, TrueView dynamically tags and traces that transaction through every tier of your infrastructure, immediately alerting your IT staff to any performance problems.

Instantly diagnosing individual problems is only half the battle. In addition to improving your tactical responses, TrueView gives your team historical reporting and analysis capabilities to optimize your infrastructure and make your organization more agile and responsive to business needs.

With easily customizable reports to fit your precise needs, TrueView provides management reporting that makes your technical organization work as a partner with the business units you support. These reports can help establish realistic SLAs and provide the information you need to align IT activities, staff and resources with business requirements. They show value, instantly and automatically, with clear, measurable documentation.

TrueView supports most popular web servers and applications. For high performance websites utilizing Application Delivery Controllers such as F5's BIG-IP, Symphoniq has created TrueView, ADC Edition which simplifies implementation by removing the need for agent installation, and provides real-time monitoring of end user performance within minutes.